Compliance

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Student Loan Payment Solutions firmly believes in strict compliance with the Telephone Consumer Protection Act (TCPA). Student Loan Payment Solutions has a zero tolerance policy in regards to violations of the FCC’s TCPA regulations.

  Student Loan Payment Solutions does not include unsolicited advertisements or unsolicited calls. We do make solicited calls prior to obtaining written consent via a website form. Refer to the “Small Entity Compliance Guide” for information. http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf

In adopting the written consent requirement, however, the FCC will recognize prior express written consent secured under the methods described in the E-SIGN Act. Permission obtained via an email, website form, text message, telephone keypress, or voice recording, as provided in the E-SIGN Act, will suffice as prior express written consent.

  Student Loan Payment Solutions does not include any cell phone text messaging platform, robocalls, autodialers, voiceblasting or any other device that can be considered automated telephone equipment without written consent.

  Student Loan Payment Solutions  has a clearly written privacy policy, available to anyone upon request.

  We limit our calls to the period between 8 a.m. and 9 p.m., local time.

  Student Loan Payment Solutions assists consumers with federal student loan consolidation preparation and filing services. We are not affiliated with or endorsed by the U. S. Department of Education. Like filing a tax return, you can file a consolidation without professional assistance and without charge at studentloans.gov

  Student Loan Payment Solutions has no tolerance with misrepresentations. In our efforts to avoid confusion we have placed disclaimers at the bottom of every page of our websites.

  Student Loan Payment Solutions shows a Caller ID on every outbound call (913-225- 8844).

  Student Loan Payment Solutions is a private company. As such Student Loan Payment Solutions requires a FEE. That fee is disclosed to the client, in writing, before any billing is performed. Student Loan Payment Solutions has a very specific fee schedule.

  Student Loan Payment Solutions keeps the client’s records for a minimum of two years.

For general information about regulations and compliance you can visit the following links:

  http://www.fcc.gov/guides/unwanted-telephone-marketing-calls

  http://www.contactcompliance.com/tcpa-cfpb-hipaa-regulations-clarified/

  http://www.fcc.gov/encyclopedia/telemarketing

  http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

  http://www.fcc.gov/

  http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1086A1.pdf

  http://www.nanpa.com

  http://www.nationalpooling.com

  TCPA/Numbering History (ppt)